GoHealth Editorial Process & Medicare Advisory Team
We make Medicare simple.
At GoHealth
The highest quality and accuracy of Medicare information is central to the work we do every day.
When people visit GoHealth, they expect recommendations and insight to help them receive the right benefits in the right plan at the right time. Each team member aims to influence a higher standard of Medicare information available by assuring accuracy in every word and straightforward explanations of Medicare and its programs.
How We Work
Whether a reader is facing uncertainty or a changing health condition, our information is up-to-date and accurate.
Your health is important to us. Our process makes sure that you receive comprehensive, knowledgeable, and objective insight on every page.
We develop content from the questions asked every day by new and existing Medicare beneficiaries to caregivers and beyond. When Medicare programs and policy change, we cover that too.
Our Medicare Advisory Team of licensed insurance agents reviews every article we write to ensure the information we provide is accurate and aligns with healthcare protocols.
We incorporate a legal review so that all recommendations accurately reflect Medicare policy and guidelines.
GoHealth Review Process
We understand that where you get your health information can significantly affect your health care decisions and outcomes. At GoHealth, we strive to gain your trust. That means reviewing our content is as important as writing it. We evaluate each article for a specific subject or whether it thoroughly and accurately answers a particular question. Each member of our Medicare Advisory Team is licensed, and their in-depth, certified knowledge of Medicare helps provide readers with unbiased, accurate, and up-to-date information.
Meet the team of Certified Medicare Advisors
Our Medicare Advisory Team of licensed insurance agents reviews every article we write to ensure the information we provide is accurate and aligns with healthcare protocols.
Ed McClane
Senior Member Services Specialist
Ed’s mastery of plan details extends beyond Medicare. He is licensed for the Federal Insurance Marketplace in 44 states, where he’s led Open Enrollment initiatives.
Brett Braithwaite
Team Manager, Member Services Telecare
Brett’s unique perspective on Medicare comes from his transition from finance to health insurance. His knowledge and understanding of consumers provide a critical experience of planning healthcare after 65 and in retirement.
Michael Howard
Senior Member Services Specialist
Michael has vast knowledge in Special Needs Plans (D-SNPs) that coordinate Medicare and Medicaid.
Selah Lee
Team Manager, Member Services Telecare
A Licensed Benefits Advisor and a Case Manager, Selah’s experience leading telecare initiatives provide unique Medicare insight.
Shikita Nunnery
Program Manager, Member Services Telecare
Shikita provides counsel for the critical decision-making process of Medicare enrollees. She brings health strategies to beneficiaries during a benefit selection.
Malinda Cannon
Team Manager, Member Services Telecare
Malinda’s specialty is unique cases that include Medicare and Medicaid. She helps coordinate coverage and options to protect people’s health and financial well-being.
Stephanie Demus
Member Services Agent
Stephanie counsels beneficiaries on the extent of their benefits and wellness opportunities. She discusses particular health needs and financial situations to determine immediate or long-term coverage options for members.
Eboni Onayo
Member Services Agent
Eboni’s passion for helping people and substantial Medicare knowledge helps to connect members and carriers. She works closely with people every day to find benefit solutions that can seem out of reach.
Cassandra Parker
Member Services Agent
Cassandra’s in-depth knowledge of Medicare programs helps her explain coverage and services. A core component of her expertise is matching people to new plans and helping existing members stay current and amend policies based on their needs.
Kai Martinez
Customer Experience Specialist
Derrick Ralphs
Customer Experience Specialist