Account Manager, GoPartner Solutions

GoHealth Intro: As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.

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Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. We are looking for builders who will contribute to the long-term health of the company. We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!

About the role: 

The Account Manager, GoPartner Solutions (GPS) creates, cultivates, and manages collaborative relationships with our downline partners; works with internal GoHealth departments to enable success of the GPS offerings; and manages overall GoHealth downline relationship and communications. This individual will meet regularly with GPS partners and GoHealth team members to ensure alignment and a clear understanding of partner offerings and serves as the centralized point of contact for GoHealth Shared Services.

What you’ll do:

• Serve as formal point of contact for day-to-day GPS partner leadership.
• Manage cadence of partner touch points (incl. recurring operational meetings, functional meeting oversight, and executive steering committees).
• Serve as centralized partner hub for GoHealth shared services, including tracking and alignment to partner operational KPIs.
• Main point of partner and Medicare industry specific knowledge, including business counterparts, meeting cadences, historical partnership specifics, and other relevant tactical information.
• Develop strong understanding of partners’ strategies and positioning in the market, including how our role as a partner impacts.
• Tracking and understanding to ensure Shared Service “table stakes” activities are completed in timely manner to continue to run the business (licensing, appointments, routine contracting, audits, etc.).
• Collaborate with owners across the business as key internal point of view for partner perspective and needs.

What we're Looking for:

• Bachelor’s Degree in relevant field
• Minimum five (5) years’ experience in relevant healthcare-specific field, including strategic health partner relations or health plan operations
• Excellent organizational and verbal/written communication skills
• Demonstrated ability to build trust-based relationships with a diverse group of stakeholders
• Demonstrated interest and understanding of the broader healthcare industry

Preferred Qualifications:

• MBA
• Experience with Python, SQL (or similar)

Location: Hybrid (3 days Onsite in our downtown Chicago office)

Benefits & Perks: 

• Open vacation policy because we hire adults and treat them as such
• 401k program with company match
• Employee Stock Purchase Program
• Medical, dental, vision, and life insurance benefits
• Paid maternity and paternity leave
• Professional growth opportunities
• Generous employee referral bonuses
• Employee Resource Groups

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